If you are faced with a life threatening emergency, call 911

Examples of a life threatening emergency include, but are not limited to:

  • Difficulty breathing (e.g., choking, stopped breathing, weak breathing, stridor, cyanosis, or other signs of respiratory distress)
  • Possible anaphylaxis (difficulty breathing or swallowing following medicine, bee sting, food, or other possible allergen)
  • Neurological symptom (e.g. seizure, loss of consciousness, hard to awaken, confusion, altered mental status, stiff neck)
  • Poisoning, ingestion, drug overdose
  • Foreign body – in the airway (choking) or swallowed
  • Trauma of the neck or eye
  • Electric shock
  • Near drowning
  • Suicide – threats or attempts
Urgent Issues

Reserve nighttime calls for urgent issues only

Urgent calls include, but are not limited to, calls about the following:

  • Trauma other than neck or eye
  • Asthma, wheezing, or croup with no mention of difficulty breathing
  • Foreign body – ear, nose, or vagina
  • Bleeding (active) including blood in vomit or stool
  • Burns except sunburn
  • Bites (e.g., animal, snake, spider, marine animal, bee, yellow jacket – not insects or ticks)
  • Fever over 105° F
  • Infant less than 3 months of age with fever
  • Severe pain, especially abdomen, head or chest
  • Possible dehydration
  • Purple or blood-colored rash
  • Heat exhaustion or stroke
  • Hypothermia
  • Psychosocial emergencies (sexual assault, child abuse, domestic violence)
Poison If your child has ingested a poison, please call the Poison Control Center:

  • 1-800-682-9211
  • 1-800-562-8236

When feasible, please call us as soon as possible during regular business hours, as all of our resources and referrals are available then. If your question cannot wait, you may call after hours.